Director of Experience Design,Capital One
70 Ways You Can Actually Measure Design Quality
🗓 Tuesday, October 19 at 10:00 AM EST
Measuring design experience and design quality is not easy, but as design's role becomes more blended with technology and business results, the tactical ability to build design's database of measurability is crucial. Here, I would like to present practical, data-based frameworks that provides a differentiation in measuring subjective versus objective aspects of user experience at scale. Design leaders must prepare for the next frontier of maturity in scaling design teams, and data is part of that adventure.
I am a design leader who seeks to build intentional experiences. Currently, I am the Director of Experience design for Capital One's auto finance, where our mission is to change banking for good. Before this, I was the youngest female design leader to become Head of Design for Walmart's associate digital experience, where I led research and design teams to launch national and international products. Most days, you can find me in Austin.